January 24, 2021

Ways to Repair your Computer Before Seeking IT Support

IT Support

IT Support

Ways to Repair your Computer Before Seeking IT Support

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Below are some of the most useful tips I’ve gathered over many years of troubleshooting PCs and Laptops, Follow these steps before seeking expensive IT Support…


1.  System Restore:  

System Restore helps you restore your computer’s system files to an earlier point in time. It is a way to undo system changes to your computer without affecting your personal files, such as documents, or photos.

Sometimes, the installation of a program or a driver can cause an unexpected change to your computer or cause Windows to behave unpredictably. Usually , uninstalling the program or driver corrects the problem. If this does not fix the problem, you can try restoring your computer’s system to an earlier date when everything worked correctly.

System Restore uses a feature called System Protection to regularly create and save restore points on your computer. These restore points contain information about registry settings and other system information that Windows uses. You can also create restore points manually.

System Restore is not intended for backing up personal files, so it cannot help you recover a personal file that has been deleted or damaged. You should regularly back up your personal files and important data using a backup program.  This is one of the ways you can resolve some of your issues before seeking IT Support

  • Open System Restore by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore.‌  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


2.  Selective Start up:  

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Run Selective Startup using System Configuration

 System Configuration is an advanced tool that can help identify problems that might prevent Windows from starting correctly. If you identify a program that is causing problems, you can check for updates or uninstall the program.

Using the Selective Startup option, you can turn services and startup programs on or off individually to see if the problem occurs the next time you restart your computer. If you select a check box, the service or startup program will run when you restart Windows. If the check box is cleared, the service or startup program will not run when you restart the computer.

Follow this procedure to use the process of elimination to identify the problem.

  1. Open System Configuration by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking System Configuration.‌  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. Click the General tab, click Selective startup, and then clear the Load system services and the Load startup itemscheck boxes.
  3. Select the Load system services check box, click OK, and then click Restart.
  4. If the problem occurs after restarting, do one or both (if necessary) of the following tasks:


3. Be Google Smart:

Google can be a huge help when it comes to specific error codes and very detailed problems. It is less useful for “my PC is running slowly” queries. Include as much detail as you can, putting “+” before keywords that must be matched and “-” before keywords to exclude. There is almost all information about  problem resolution out there, so do some research before you seek professional IT Support


4.  On Demand Scans:

(on-demand scanning) Allowing users to launch security tool scans for malware on a computer as desired.  A whole bundle of problems are caused by viruses and spyware, from slow performance to unexplained errors. I always recommend  that you should keep your anti-virus and anti-spyware tools right up to date, but you might want to run an on-demand scanner as well to get another opinion — Malwarebytes Premium and Microsoft own safety scanner are two good choices that won’t interfere with your existing security tools.


5. Ask Microsoft:

Trust Microsoft for Some of Their Tools

It turns out MIcrosoft does know a thing or two about their own systems — it offers an automated fix it tool, which will try and detect what’s going wrong and then do something about it.





6.  Screen Issues:

Issues with the display can be caused by the graphics card , the monitor itself or the connecting cable (if you’re not using a laptop). Using a spare cable (if available) or switching to on-board graphics (again, if available) can help you work out exactly which link in the chain is the one going wrong. If your monitor  is found to be faulty, there’s not much you can do except dig out the warranty or pay a visit to the local repair shop.

7. Clean up:

Many applications will create caches of temporary files that can occasionally interfere with program behavior  — look for an option that will wipe these files. CCleaner is a handy third-party freeware utility that cleans up temporary files for many different applications. This is an awesome free app, that I used all the time for computer Tune ups  Don’t look for IT support if you can do it yourself.


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Frank Alegre



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